Paddy Power Betfair to pay £2 mln after UK gambling watchdog probe
Paddy Power Betfair will pay £2 million due to failures in protecting customers from gambling harm, as identified by the UK Gambling Commission.Summary
Paddy Power Betfair has been ordered to pay £2 million following a probe by the UK Gambling Commission, which revealed failures in its social responsibility practices regarding customer interaction. The settlement applies to four operators under the Paddy Power and Betfair brands. The Commission found that the operators’ systems were slow to identify harmful gambling behavior, citing cases where customers deposited or lost significant sums of money before any intervention occurred. For example, one customer deposited £12,000 in 15 days and another lost £12,300 in five weeks before being flagged. John Pierce, Commission Director of Enforcement, emphasized the seriousness of these failings. This is the second regulatory action against Paddy Power Betfair, following a £490,000 fine in 2023, though the Commission acknowledged the company’s cooperation and swift implementation of a corrective action plan.
(Source：Investing Nigeria)