L&L Europe to Pay £900,000 Over UK Gambling Failures
L&L Europe will pay £900,000 after a UK Gambling Commission investigation found unfair withdrawal terms, AML and player protection failures.Summary
Online casino operator L&L Europe Limited agreed to pay a £900,000 regulatory settlement after a UK Gambling Commission investigation found unfair withdrawal restrictions and shortcomings in anti-money laundering (AML) and player protection procedures, covering breaches from October 2024 to October 2025. The operator, which runs seven gambling websites including allbritishcasino.com, casinocasino.com and hypercasino.com, imposed terms allowing customers to request only one withdrawal at a time and manually reviewed every fifth or tenth withdrawal for certain customers, unnecessarily delaying payments. The Commission also found inadequate AML controls that relied on financial thresholds rather than individual risk, citing a customer who deposited £4,400 within eight hours of opening an account and later provided an incorrect address twice. Safer gambling monitoring was also weak: one customer made 84 failed deposits over seven days, an 18-year-old lost £4,000 within eight minutes of registering, and a 21-year-old lost £6,500 over three days. L&L Europe accepted the findings, cooperated with the investigation, agreed to contribute to its costs, and has revised its withdrawal policies and Money Laundering and Terrorist Financing risk assessment, with CEO Chris Dalli accepting responsibility and noting that compliance processes have been overhauled.
(Source：World Casino News)